Shipping policy
Thank you for shopping at Pattern Symphony. This Shipping Policy contains important information about the shipping methods, costs, delivery times, and other related matters.
- Shipping Methods:
We offer standard shipping for all orders, both domestic (UK) and international (US and others).
- Processing Time:
Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
- Manufacturing and Shipping Time:
After your order is processed and manufactured, which can take up to 3-5 business days, your order will be shipped. The standard shipping time can take up to 10 business days after manufacturing is complete. Please allow this time frame before contacting us regarding the status of your order.
- Shipping Charges:
Shipping charges for your order will be calculated and displayed at checkout.
- Customs, Duties and Taxes:
Pattern Symphony is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- Damages:
Pattern Symphony is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Changes to the Shipping Policy:
We may update our Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on this page. You are advised to review this Shipping Policy periodically for any changes.
- Contact Us:
If you have any questions about this Shipping Policy, you can contact us at support@patternsymphony.co.uk
Last Updated: 17/07/23